Social Services

Radford City Department of Social Services is an agency of 13 full-time and 2 part-time employees offering quality services to the community. The agency is administered by a local director and consists of three units, eligibility, services and office support. The agency is funded by the State and City with 15% local funding.

Eligibility Unit
The Eligibility Unit consists of an Eligibility Supervisor, 4 Eligibility Workers, an Employment Services Worker, and a part-time Welfare Fraud Investigator. Each eligibility worker manages approximately 100 food stamp cases. Eligibility workers manage Temporary Assistance for Needy Families (TANF), which provides cash assistance for families living in poverty. Eligibility Workers screen families for eligibility for the Family Access to Medical Insurance Security program which provides low cost health insurance for children of working, but uninsured families. When appropriate, clients receiving benefits are referred to the VIEW program.

Employment Services
The employment services worker assists them in obtaining and maintaining employment, as well as, offers supportive services, so clients can become self-sufficient. If there is a suspicion that benefits have been obtained fraudulently, a referral is made to our Welfare Fraud Investigator.

Services Unit
The Services Unit consists of a Principal Social Worker who supervises the unit, a Senior Social Worker for Child Protective Services and a Social Worker for Foster Care and Adult Protective Services. The unit is responsible for on-call 24 hours a day, 7 days a week. The agency is also a placement site for interns from Radford University and New River Community College. Child Protective Services is responsible for investigating allegations of abuse and neglect. The agency investigates, on the average, 70+ child abuse complaints annually. The City of Radford is ranked 13th in the state for cases of abuse and neglect. Adult Protective Services offers services to disabled and elderly citizens, as well as investigating complaints of abuse, neglect and exploitation.

Foster Care

Foster Care is responsible for finding an appropriate foster home or placement for a child who is in the custody of social services. Once the child is placed the foster care worker works with the foster family, biological parents, attorneys and court system to provide a safe and stable environment for the child. Once it has been determined that it is not in the child’s best interest to return home and parental rights have been terminated, the agency begins the process of finding an adoptive home.

Office Support Unit
The Office Support Unit consists of the Office Manager who supervises the unit, as well as, a Clerk II and Clerk III. This unit performs a diverse array of functions including fiscal management of the agency, as well as, direct client services. The agency purchased and maintains 18 computers, as well as repairs not related to the structure of the building.